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Privacy Policy

Because your personal journey deserves personal privacy

Who We Are?

We’re myHealthCoach, offering behavioural and accountability health coaching. We collect and handle your personal data to deliver coaching that’s tailored to your lifestyle and goals.

What Personal Data We Collect?

You might share with us:

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Contact Details: Such as your name, email address, phone number, postal address via contact forms or when booking calls.

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Health Information: This may include brief details relevant to your wellbeing, nutrition, exercise or routines.

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Usage and Technical Data: Including your IP address, browser type, device data, and how you interact with our site-collected automatically (e.g. via cookies, analytics).

Why We Collect Your Data & Legal Basis?

We collect your information for:

  • Delivering our coaching services-including personalised plans and habitual check‑ins.

  • Communicating with you (e.g. booking, updates, reminders).

  • Enhancing the website and tools, with your consent where required.

  • Complying with legal obligations (e.g. responding to lawful requests).

Our legal basis includes your consent, our contractual necessity to provide services and our legitimate interest in improving user experience.

Who We Share Your Data With?

We do not sell or share your personal data. We may share your information with:

  • Service Providers: Such as email platforms, booking or payment systems, analytics tools-when required for delivering our services.

  • Legal or Regulatory Authorities: If required by law or to protect someone's safety.

Data Retention

We keep your personal and coaching information only as long as needed to provide our services and thereafter for up to seven years for administrative, legal or protection purposes, in line with standard professional practice (such as Boundless Health Coaching does) boundless health coaching.

Your Rights

As a UK data subject, you have rights under the Data Protection Act 2018 / UK GDPR:

  • Right to access your personal data

  • Right to rectification (correction)

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing based on consent or legitimate interest

You also have the right to withdraw your consent at any time, especially for marketing or cookies, without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the details below.

How We Protect Your Data?

We put in place reasonable and appropriate security measures to protect your data, including secure platforms, encryption, access control and secure servers-mirroring best practice from entities like Health Coaches Academy WikipediaWikipediaHealth Coaches Academy.

Data Transfers Outside the UK

Where necessary, personal data may be processed or stored outside the UK (for example with global platforms like Typeform, Google Collections). We ensure adequate safeguards are in place in accordance with UK GDPR.

Changes to This Policy

We may occasionally update this Privacy Policy. Any significant changes will be clearly presented on this page with updated date.

Contact Us

If you have any questions about how we collect, use, or safeguard your personal data-or wish to exercise your rights-please reach out:

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07788 651269

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39-41 Church St, Reigate, RH2 0AD, UK

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